Who we are. Almera Private Ltd (company no. 17374449), registered office 90 Christchurch Road, London SW14 7AX, is responsible for your personal data. You can contact us at ahmed@almera.london.
What we collect. When you contact us by email, telephone, WhatsApp or our enquiry form, we receive your name, contact details and anything you choose to share about your plans. If you ask us to arrange something, we may also need travel and identity details, such as passport information and travel dates, and your preferences, including any dietary, medical or accessibility requirements you tell us about.
How we use it. To respond to your enquiry and arrange the services you request; to keep proper business and accounting records, as the law requires; and to run our business responsibly. We use sensitive details, such as health or accessibility needs, only with your explicit consent and only to arrange your request.
Who we share it with. Only the hotels, airlines, transport, restaurant and event providers needed to fulfil your request, and trusted service providers such as our email and messaging platforms and professional advisers. We never sell your data.
International transfers. Arranging travel abroad means sharing details with providers outside the UK. We share only what each provider needs to deliver the service you have asked for.
How long we keep it. Only as long as needed for these purposes. Accounting records are kept for six years, as UK tax rules require.
This website. This site uses no cookies and no advertising or tracking tools. We use Cloudflare Web Analytics, a cookieless service, to see aggregate statistics such as page views and visitor numbers so we can improve the site; it does not identify or follow individual visitors. You can opt out by blocking scripts from cloudflareinsights.com in your browser. If you use our enquiry form, we receive the name, email, telephone number and message you provide, solely to respond to you; form submissions are handled on our behalf by our website host. Our host and analytics provider may also process technical data, such as IP addresses, to deliver, secure and measure the site.
Your rights. You can ask to access, correct or delete your data, restrict or object to its use, receive a copy of it, or withdraw your consent at any time by writing to ahmed@almera.london. You also have the right to complain to the Information Commissioner’s Office (ico.org.uk).
Last updated October 2026.
